NDIS Support Coordination Changes: What You Need to Know

The NDIS support coordination changes are being introduced in stages from 2026 to 2028, so most participants will not notice a difference straight away. Your current coordinator and your current plan continue for now.

This page explains the key dates, what is still being decided, and what you can do today to stay prepared.

What Are the NDIS Support Coordination Changes?

The NDIS is being reformed. Some changes apply to plans and reviews, and others apply to how support coordination is delivered in the future.

The biggest change to support coordination is a planned new model, which is expected from 1 July 2028. Under current proposals, support coordinators would be funded and appointed differently from today. The details are still being consulted on, so they may change.

Key Dates From 2026 to 2028

These dates come from current government and provider sources. Dates marked as proposed may still change.

Date	What changes	Status
27 August 2026	Unscheduled plan reassessments are limited to significant and ongoing changes	Announced
1 October 2026	Some participation budgets are proposed to be reduced	Proposed
1 December 2026	Claims must be submitted within 90 days	Announced
1 February 2027	Unused funds no longer carry into a renewed plan. Reasonable and necessary rules tighten	Announced
1 April 2027	New framework planning begins, with budgets based on a support needs assessment	Announced
2027 to 2028	New support coordination approaches are expected	Proposed
1 January 2028	Access to the NDIS is based on a standard functional assessment	Announced
1 July 2028	A new commissioned support coordination model is expected to begin	Proposed

What Stays the Same Today

Support coordination is still funded in your plan. It is paid from the Capacity Building budget when it is reasonable and necessary.
You still choose your coordinator. Nothing is changing about your right to choose a registered provider right now.
Your current arrangements continue. Your service agreement and your coordinator remain in place until the changes take effect.

What Is an NDIS Navigator?

An NDIS navigator is a proposed role. It was recommended by the 2023 NDIS Review to help people with disability find and use services, including mainstream, community and NDIS supports.

Navigators would also be available to people who are not NDIS participants. The role is still being designed, so there is no start date, no confirmed funding model and no confirmed locations.

Important: navigators are not operating yet. You cannot book one today.

Navigator or Support Coordinator: What Is the Difference?

	Support coordinator	NDIS navigator
Status today	Operating and funded in your plan	Proposed, still in design
Who it is for	NDIS participants	Proposed for all people with disability and families
Funding	Capacity Building budget in your plan	Not yet decided
Start date	Available now	No start date announced

What This Means if You Have a Coordinator Now

Your coordinator can keep supporting you while the changes roll out. You do not need to change coordinator because of these announcements.

Ask your coordinator how the changes will affect your plan. A good coordinator will explain which dates apply to you and what to prepare.

What You Can Do Now

Check your plan. Look at your budgets, your end date and any unused funds.
Keep your records. Save service agreements, invoices and progress notes. Claims need clear evidence.
Plan ahead for your review. If your review is coming up, start gathering evidence for your needs and goals.
Ask for support coordination if you need it. Raise it at your next planning meeting or review.

What Is Still Unclear

The exact design of the new support coordination model
Whether navigators will be funded in plans or delivered separately
Who will employ navigators and how their role will differ from a support coordinator
The final timing for each change, which may move as legislation progresses

What Participants and Families Say

    
 
 
      Trustindex verifies that the original source of the review is Google. Outstanding Collaboration and Client Outcomes!

As an allied health provider, working alongside this support coordination company is an absolute pleasure. They are incredibly proactive, professional, and genuinely dedicated to achieving the best possible outcomes for the participants we co-support.

Their communication is seamless; they respond to clinical reports quickly, action funding recommendations without delay, and ensure therapy budgets are optimally allocated. They treat the entire multidisciplinary team as a true partnership, which makes implementing intervention plans efficient and stress-free. It is clear they deeply understand the system framework and advocate fiercely for their clients' goals.

I always feel confident recommending my clients to their team, knowing they will receive exceptional, reliable, and compassionate coordination.
  
  Posted on Google  
 
    
   Ranga Raju manthena 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. I’ve been working with HYRE Coordination for a while now, and their professionalism really stands out. They communicate clearly, follow through on every task. They know the NDIS system inside out and make the whole process much easier to manage. It’s been a smooth, reliable experience from day one. Definitely a team you can trust.
  
  Posted on Google  
 
    
   Fez mo

Frequently Asked Questions

Is support coordination changing right now?

No. Current support coordination continues. The main new arrangements are expected from 2027 to 2028.

Will my support coordinator stop?

Not because of these announcements. Your coordinator continues to support you under your current plan. Any future change will be announced with a clear timeline.

Will I lose funding?

Some funding rules are changing. Unused funds from an old plan will not carry into a renewed plan from 1 February 2027. They still carry between funding periods within the same plan. Ask your coordinator or plan manager how this applies to you.

Can I get an NDIS navigator now?

No. Navigators are proposed and not yet operating. You can still get support coordination today.

Should I change my plan before the changes?

Not because of these announcements. Focus on preparing for your next review and keeping your records up to date.

Can I still choose my own support coordinator?

Yes, today. A new commissioned model is expected from 1 July 2028, and its details are still being consulted on.

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Book Your Free 30-Minute Plan Review

Not sure how the changes affect your plan? Book a free 30-minute plan review with Hyre Support Coordination. We will check your budgets, your key dates, and what you may need to prepare.