Registered NDIS Support Coordinator
Free 30-minute plan review
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Levels 1, 2 & 3
- Support Coordination Cost
NDIS Support Coordination Cost Melbourne
NDIS support coordination in Melbourne currently costs between $80.06 and $190.54 per hour under the NDIS Pricing Arrangements and Price Limits (PAPL) 2026–27. The exact rate depends on the level of support funded in your plan. The current maximum rates range from $80.06/hr for Level 1 Support Connection through to $190.54/hr for Level 3 Specialist Support Coordination.
Hyre Support Coordination is registered with NDIS, delivering all three levels and Psychosocial Recovery Coaching across Greater Melbourne and regional Victoria. Our team works within your funded hours to connect supports, manage providers, and prepare for plan reviews.
- Registered Since 2018 No. 4050142775
- Covers Greater Melbourne & Regional VIC
- All Plan Management Types
- Registered Since 2018 No. 4050142775
- Covers Greater Melbourne & Regional VIC
- All Plan Management Types
Last updated: 23/06/2026, reflects the NDIS Pricing Arrangements and Price Limits 2026-27.
What Support Coordination Costs Under the NDIS
The NDIS Pricing Arrangements and Price Limits (PAPL) sets the maximum hourly rates registered providers can charge. There are no hidden fees, no extra billing charges, and no charges for internal team meetings.
The current support coordination hourly rates under the PAPL 2026–27 are:
| Support Level | Max Hourly Rate | Budget Category |
|---|---|---|
| Level 1 Support Connection | $80.06/hr | Capacity Building Support Coordination |
| Level 2 Coordination of Supports | $100.14/hr | Capacity Building Support Coordination |
| Level 3 Specialist Support Coord. | $190.54/hr | Capacity Building Support Coordination |
| Recovery Psychosocial Recovery Coaching | $105.43/hr | Capacity Building Support Coordination |
Source: NDIS Pricing Arrangements and Price Limits 2026–27. These are maximum price limits. Providers may charge below these figures. Level 2 and Level 3 rates are unchanged from 2025–26 to 2026–27.
Recovery Coaching is billed at the weekday daytime rate for standard sessions. Rates vary for evenings, weekends, and public holidays.
How Support Coordination Funding Is Decided by the NDIA
The NDIA includes support coordination funding in a plan when it’s considered reasonable and necessary. This decision is based on your disability, your goals, your living situation, and the complexity of the supports you need.
Support coordination is not automatically included in every plan. If it’s not in your current plan, you can raise it at your next plan review or request a change-of-circumstances review if your situation has changed since your last plan was set.
Once included, the support coordination budget is kept separate from Core Supports. It cannot be redirected between budget categories unless specific flexibility applies to your plan management type.
Who Decides How Many Funded Hours You Get?
The NDIA sets a dollar amount for support coordination within your Capacity Building budget. Your coordinator works within that budget to connect services, set up providers, coordinate supports, and help you get the most value from your NDIS plan.
The allocation varies depending on need. A participant with relatively simple supports may receive fewer hours. Someone with complex care needs, a psychosocial disability, or supports spanning multiple systems will typically receive a higher allocation.
NDIS Support Coordination Cost by Level
Each level differs in scope, rate, and the type of work involved.
Level 1 Support Connection ($80.06/hr)
Level 1 Support Connection is typically the starting point for participants new to the NDIS. Funded hours at this level go toward identifying relevant providers, linking participants to informal and community supports, and getting budgets into use.
It is time-limited by nature. The focus is on building familiarity with the NDIS system rather than ongoing coordination across a full support network.
Level 2 Coordination of Supports ($100.14/hr)
Level 2 covers ongoing coordination of services, helping participants manage providers, resolve service issues, prepare for plan reviews, and ensure supports continue to meet their needs.
Our team at Hyre Support Coordination delivers Level 2 support coordination across Greater Melbourne and regional Victoria, including Geelong, Ballarat, Bendigo, and Melton. Coordinators work directly with participants, families, and allied health providers throughout the life of the plan.
Level 3 Specialist Support Coordination ($190.54/hr)
Specialist Support Coordination is for participants in complex, high-risk, or crisis situations, including those with a psychosocial disability, overlapping diagnoses, or supports that cross health, justice, or housing systems.
A specialist coordinator assesses risk, coordinates across agencies, and develops contingency plans when standard coordination is insufficient to meet the level of need.
Psychosocial Recovery Coaching ($110.44/hr)
Psychosocial Recovery Coaching is available to NDIS participants with a primary psychosocial disability. It focuses on building capacity, working toward recovery goals, and developing skills for day-to-day life.
Funded under the Capacity Building budget as its own distinct support, it sits separately from the coordination of supports. Our team has a dedicated recovery coaching stream for participants who need it.
Why Choose Hyre Support Coordination
NDIS Support Coordination Across All Three Levels
Delivering Level 1, 2, and 3 support coordination alongside Psychosocial Recovery Coaching under one provider means participants don’t need to change providers if their needs change.
NDIS Registered Since 2018
Registered with the NDIS Quality and Safeguards Commission since 2018 (Registration No. 4050142775), meeting NDIS Practice Standards across all coordination levels.
Specialist Coordinators With Relevant Experience
The specialist coordination and recovery coaching teams include coordinators with backgrounds in social work, mental health, and allied health. Participants requiring Level 3 or recovery coaching are matched to coordinators with direct experience in those areas.
NDIS Support in Your Language
Our team works in Portuguese, Filipino, Italian, Macedonian, Turkish, Hindi, Arabic, and English. Coordinators are matched to participants based on language, where needed.
Coordination Only
Support coordination and Psychosocial Recovery Coaching only, no support workers, personal care, or group homes. That focus means coordinators are not spread across unrelated service types.
What’s Included in Your Support Coordination Hours?
Funded hours cover more than face-to-face meetings. Calls, emails, provider liaison, and documentation all draw from the same budget. How much funding a participant receives depends on their disability, the complexity of supports, and what the NDIA determines is reasonable and necessary. A typical Level 2 plan might include anywhere from 20 to 40 hours across the year, and that time moves faster than most participants expect.
Activities that typically fall within funded coordination hours include:
- Provider Connection: Identifying and connecting participants with NDIS-registered providers and relevant community services.
- Service Agreements: Setting up and negotiating service agreements on your behalf.
- Plan Review Preparation: Gathering supporting reports, documenting progress, and building the case for what you need at your next NDIS plan review.
- Provider Management: Managing provider changes, complaints, or breakdowns in service as they arise.
- Backup Planning: Building backup plans when primary support becomes unavailable.
Community Supports: Linking participants with informal and community supports that complement funded budgets.
Does Your Plan Management Type Affect Support Coordination Cost?
Whether agency-managed, plan-managed, or self-managed, support coordination is billed to your Capacity Building budget in the same way. The management type determines how invoices are processed, not what funding you can access.
For NDIA agency-managed participants, the provider claims directly through the NDIS system. For plan-managed participants, invoices are submitted to the plan manager. Self-managed participants receive invoices directly and submit claims themselves.
What Participants and Families Say
Areas We Serve in Melbourne
Hyre Support Coordination works with participants and their families across Greater Melbourne and regional Victoria. Families rely on our team to manage the coordination of an NDIS plan with consistency, keep providers accountable, prepare for plan reviews, and ensure funded supports are used as intended.
Services are delivered across:
- Inner Melbourne and surrounding suburbs
- Melbourne’s north: Craigieburn, Sunbury, Epping
- Melbourne’s west: Werribee, Hoppers Crossing, Melton
- Melbourne’s south-east: Frankston, Dandenong, Berwick
- Melbourne’s east: Ringwood, Knox, Yarra Valley
- Regional Victoria: Geelong, Ballarat, Bendigo
Where in-person visits aren’t possible, coordinators are available by phone and video.
Frequently Asked Questions
Does support coordination come out of my Core Supports budget?
No. Support coordination is funded through the Capacity Building budget, a completely separate line with no impact on Core Supports funding for daily activities, community access, or consumables.
Can a support coordinator charge for travel?
Yes. Coordinators can charge for travel time and kilometers traveled to your location. This comes out of your funded hours, so ask any provider where they’re based and what they charge for travel before signing a service agreement.
What time increments do support coordinators charge in?
Support coordinators bill for the time actually spent on your plan. Unlike allied health, the PAPL does not prescribe a minimum billing increment for support coordination. Confirm how your provider bills before signing a service agreement.
What if my plan doesn’t include support coordination?
Raise it at your next plan review, or request a change-of-circumstances review if your situation has changed significantly. Your Local Area Coordinator (LAC) can help document the functional impact and build the case for inclusion.
What happens if my coordination funding runs out before the plan ends?
Your coordinator should monitor your support coordination budget throughout the plan and flag any issues before they become problems. If funding is running short, the scope of work can be adjusted or the case documented for additional funding at the next NDIS plan review.
Can I switch support coordinators if things aren’t working out?
Yes. Participants have choice and control over who coordinates them. You can switch providers at any point, subject to the notice period in your service agreement. Check this before you sign.
Do I need a registered support coordinator?
If your plan is NDIA agency-managed, your coordinator must be registered. For plan-managed and self-managed participants, registration is not required, though a registered provider is subject to NDIS Practice Standards and NDIS Quality and Safeguards Commission oversight.
Can one provider deliver both support coordination and recovery coaching?
Yes. Some participants receive both under separate budget allocations within the Capacity Building category. Our team has dedicated streams for each.
Quick contact
Same business day response.
- What It Costs You
Speak to a Support Coordinator Today
Our team covers all of Greater Melbourne and regional Victoria, delivering Level 1, 2, and 3 support coordination, as well as Psychosocial Recovery Coaching. If you’re unsure which service fits your plan or how your funding works, get in touch.
Phone: 1300 584 877
Email: info@hyrecoordination.com.au