Registered NDIS Support Coordinator
Free 30-minute plan review
·
Levels 1, 2 & 3
NDIS Support Coordination & Recovery Coaching in Melbourne
Your NDIS plan already has funding. The challenge is turning that funding into the right supports, the right providers, and a plan that actually works day-to-day. That is where our NDIS Support Coordination team in Melbourne comes in.
- Registered with NDIS
- Agency, Plan & Self Managed
- Starts within 5 Business Days
- Registered with NDIS
- Agency, Plan & Self Managed
- Starts within 5 Business Days
Free 30 Min Review
Book your free 30-min plan review
Tell us about your situation. We will be honest if we are the right fit or if someone else is.
We respond same business day. Your details stay private and are never shared.
3
Levels of Coordination
5
Business Days to Start
7+
Languages Spoken
30 min
Free Plan Review
- Our Services
Independent NDIS Support
Coordination and Recovery Coaching
We offer two services: NDIS Support Coordination and Psychosocial Recovery Coaching. Nothing else. No personal care, no group homes. When we recommend a provider, our decision is based on your goals, needs, and what fits your situation.
NDIS Support Coordination in Melbourne
At Hyre Support Coordination, your coordinator connects you with the right providers, sets up your service agreements, tracks your budget, and prepares your plan review. Your coordinator handles much of this behind the scenes, so you are not left chasing providers, paperwork, or deadlines alone.
- Levels 1, 2, and 3, including Specialist Support Coordination
- NDIS plan implementation and provider matching
- Budget tracking so nothing is left unspent at the end of your plan
- Plan review preparation and documentation
Psychosocial Recovery Coaching in Melbourne
At Hyre Support Coordination, your recovery coach works alongside your clinical team, not instead of them. They help you set recovery goals, build routines, and stay connected to services during weeks when that is hard.
- Understanding and using your NDIS funding
- Developing strategies for when things get difficult
- Keeping you connected to your doctors and other services
- Family and carer involvement where needed
- Three Levels of NDIS Support Coordination
Understanding the 3 levels of NDIS Support Coordination
The NDIS funds three levels of support coordination, depending on your situation. Here is what each level covers under the 2025-26 NDIS Pricing Arrangements.
Level 1
Support Connection
For participants new to the NDIS, your coordinator helps you understand your funding, connect with the right providers, and build confidence in managing your supports over time.
$65.09
/hr
Level 2 · Most Common
Coordination of Supports
Your coordinator actively manages your support network by setting up providers, monitoring your budget, and preparing your plan review well before the deadline.
$100.14
/hr
Level 3 · Specialist
Specialist Support Coordination in Melbourne
For complex situations, our Specialist Support Coordination team in Melbourne holds qualifications in social work, mental health nursing, occupational therapy, and psychology. We work across the NDIS, health, justice, and housing systems.
$190.54
/hr
- Who We Help
NDIS Support Coordination for All Plan
Management Types
We work with Agency-managed, Plan-managed, and Self-managed participants throughout Melbourne.
Agency Managed
Agency-managed participants can use only registered providers. We are registered, so choosing us does not require changing anything else in your plan.
Plan Managed
Your plan manager handles payments. You choose the coordinator. We work with plan-managed participants across Melbourne and regional Victoria each week.
Self-Managed
You have the most flexibility and the most to stay on top of. We keep things organised while the decisions stay with you.
Complex Support Needs
Hospital discharge, justice system involvement, and broken-down support arrangements are situations our specialist team manages every week. This is what Level 3 NDIS coordination is built for.
Psychosocial Disability Support
We deliver Psychosocial Recovery Coaching and Support Coordination together for participants living with a mental health condition, using separate coordinators for each role when both are funded.
Families & Referrers
Whether you are a family member trying to get the right supports in place or a hospital social worker with an urgent referral, we respond the same business day.
- Why Participants Choose Hyre Support Coordination
What Makes Our NDIS Support Coordination Different
Registered NDIS Support Coordinator
We are registered with the NDIS Quality and Safeguards Commission and are reviewed against the NDIS Practice Standards. For Agency-managed participants, this is a requirement, not a preference.
Experienced with Complex Coordination
Our team regularly supports participants navigating hospital discharge, psychosocial disability, provider breakdowns, housing challenges, and complex multi-provider care plans across Melbourne and regional Victoria.
No Conflict of Interest
We do not provide personal care or operate group homes. No internal provider is favoured. Every recommendation is based on what is right for you.
Specialist Support Coordination in Melbourne
We have built our team specifically for Level 3 work. Allied health-qualified coordinators who regularly manage hospital discharge, psychosocial disability, and complex multi-system situations.
Support Coordination + Recovery Coaching
If your plan includes both Support Coordination and Recovery Coaching, we provide both with separate team members for each role, so neither is treated as an afterthought.
Multilingual Coordinators
Our team speaks Portuguese, Filipino, Italian, Macedonian, Turkish, and English. If language is important to you, let us know and we will match you with the right coordinator.
Trusted by Participants, Families & Referrers
Our team works with participants, families, hospital social workers, discharge planners, mental health services, and community providers throughout Melbourne and regional Victoria.
NDIS Registered Since 2018
Hyre Support Coordination has been registered with the NDIS Quality and Safeguards Commission since 2018. Our registration includes Support Coordination, Specialist Support Coordination, and Psychosocial Recovery Coaching.
- How It Works
How to Get Started with NDIS Support
Coordination
No long onboarding delays, no waiting weeks for a response, and no chasing paperwork for an extended period. Here is what actually happens when you reach out to us.
1
Free 30-min Chat
Call 1300 584 877 or fill out our contact form. We will call you back the same business day. We will review your plan, funding, current supports, and what is and is not working. We will also discuss whether we are the right fit for your situation. If we are not, we will say so and point you in the right direction.
2
Service Agreement
A plain-language document with nothing complicated. We go through it with you if anything is unclear. Once it is signed, your coordinator is assigned and introductions occur within 24 hours.
3
Provider Outreach and Plan Setup
Your coordinator reviews your plan, identifies the providers you need, and begins making contact. Service agreements are set up. Your funding is mapped so you know exactly what you have and what it covers.
4
You Hear from Us Regularly
Weekly or every other week, depending on your coordination level. Your coordinator monitors your budget, checks in with providers, and flags anything that needs attention before it becomes a problem.
For urgent situations such as hospital discharge, sudden support breakdowns, or safety concerns, call us directly on 1300 584 877. In many cases, a coordinator can begin working with you within 24-48 hours.
- What It Costs You
NDIS Support Coordination Has No Out-of-Pocket
Cost
Support Coordination is funded from your NDIS Capacity Building budget, a separate category from Core supports. It does not reduce the funds available for therapies, support workers, or daily activities. We bill the standard NDIS rate and will not exceed your budget without notifying you first.
$65.09/hr
Level 1 · Support Connection
$100.14/hr
Level 2 · Coordination of Supports
$190.54/hr
Level 3 · Specialist Coordination
- Where We Work
NDIS Support Coordination in Melbourne
and Regional Victoria
We provide NDIS Support Coordination and Psychosocial Recovery Coaching across Greater Melbourne and parts of regional Victoria.
Our coordinators regularly support participants in areas including Brunswick, Preston, Box Hill, Dandenong, Frankston, Footscray, Melton, and surrounding suburbs.
Hyre Support Coordination works with participants in homes, hospitals, community settings, and local services, tailoring support to each person’s needs. Many referrals come from families, hospital discharge teams, mental health services, and participants transitioning from another support coordinator.
Our team includes professionals with backgrounds in social work, mental health nursing, occupational therapy, psychology, Certificate IV in Mental Health, and Mental Health Peer Work.
- Where We Work
- Melbourne CBD
- Carlton
- Fitzroy
- Richmond
- South Yarra
- Prahran
- Docklands
- Port Melbourne
- Eastern Suburbs
- Box Hill
- Doncaster
- Glen Waverley
- Ringwood
- Burwood
- Camberwell
- Hawthorn
- Kew
- South East
- Dandenong
- Cranbourne
- Berwick
- Pakenham
- Narre Warren
- Frankston
- Mornington
- Mount Eliza
- Northern Suburbs
- Reservoir
- Preston
- Brunswick
- Coburg
- Northcote
- Epping
- Craigieburn
- Bundoora
- Western Suburbs
- Footscray
- Sunshine
- Werribee
- Hoppers Crossing
- Tarneit
- Point Cook
- Melton
- Caroline Springs
We also support participants in Geelong, Ballarat, Bendigo and the Mornington Peninsula via in-person visits and Telehealth.
- Frequently Asked Questions
FAQs About NDIS Support Coordination
in Melbourne
Can I switch to a different support coordinator in Melbourne?
Yes, at any time without needing anyone’s permission. Give your current coordinator written notice per your service agreement, sign a new agreement with us, and we will handle the rest. The process usually takes one to two weeks.
What is the difference between Level 2 and Level 3 Support Coordination?
Level 2 oversees ongoing coordination among providers, budgets, and plan reviews. Level 3 addresses more complex situations, such as hospital discharge, psychosocial disability, or justice system involvement. Our specialist team holds allied health qualifications and regularly manages these cases.
How is a Psychosocial Recovery Coach different from a Support Coordinator?
A support coordinator manages your NDIS plan. A recovery coach focuses on your mental health recovery, including setting goals, staying connected to services, and building toward the life you want. Many participants have both, with funding under separate categories.
How many hours of Support Coordination do I need?
It depends on your plan, your goals, and the complexity of your support setup. Some participants need only a small number of hours for provider setup and plan implementation. Others, especially those with Specialist Support Coordination or complex situations, may require ongoing support throughout the life of their plan.
Can I get help with hospital discharge support?
Yes. Hospital discharge is one of the most common types of referrals we receive. We work directly with hospital social workers and discharge planners to make sure supports are in place before someone comes home.
Can I use my support coordination hours for my plan review?
Yes, and it is one of the most valuable things a coordinator does. We use that time to gather evidence, write progress reports, and make sure your next plan reflects what you actually need.
Can I have both a support coordinator and an NDIS plan manager?
Yes, many participants do. A support coordinator helps you use your plan, and a plan manager handles invoicing and budget tracking. The two roles are separate and can be funded at the same time.
- What It Costs You
Start with a Free 30-Minute NDIS Plan Review
Let’s discuss your NDIS plan, review what’s working and what’s not, and determine whether Hyre Support Coordination is the right fit for you.