If attending appointments takes considerable time or help from others, location matters when choosing a support coordinator.
Hyre Support Coordination provides registered NDIS support coordination across Melbourne and parts of regional Victoria. Our team helps arrange services and address support issues, with phone, video, and in-person appointments by arrangement. Tell us where you live and the assistance you need so we can confirm a suitable option.
Our service area includes Melbourne’s northern, western, eastern and south-eastern suburbs, the Mornington Peninsula, and regional centres including Geelong, Ballarat and Bendigo. We also welcome enquiries from surrounding towns, with coverage confirmed for your location before you commit to the service.
We serve participants on the Mornington Peninsula. Please include your suburb when enquiring, particularly if you are seeking in-person meetings.
Don’t see your area listed? We also serve surrounding suburbs and regional locations. Contact us to confirm support coordination is available where you live.
The meeting format should allow you to take part comfortably, understand the discussion, and ask questions. We discuss these requirements before arranging your first appointment.
| Appointment option | Arrangements we discuss |
|---|---|
| In person | Availability for your address, a suitable meeting place and any physical access or communication requirements. |
| Phone | A suitable time to talk and how documents or written information will be shared. |
| Video | Your preferred way to join, any assistance needed to use the connection, and whether someone else will participate. |
You can tell us if shorter discussions, written summaries, communication aids or additional time would make appointments easier.
A family member, carer or trusted person can join according to your wishes and any relevant nominee arrangements. We confirm permission before sharing information with others.
An available appointment is only useful if the service is suitable and you can access it. We look at the practical arrangements behind each provider option.
For support delivered at home, we ask whether the provider accepts referrals for your address and what visits they can offer. For clinic appointments, we consider the journey, building access and appointment times alongside the provider’s relevant experience.
For example, a provider accepting clinic appointments in a neighbouring suburb may have separate availability for home visits. We establish which arrangement is being offered before progressing the referral.
Where suitable choices are limited, we discuss a wider search area or appropriate remote services. You receive an explanation of the options and any waiting periods, so you can decide what works for you.
Our NDIS support coordination service also includes assistance with establishing arrangements and resolving issues once services begin.
Hyre Support Coordination offers all three coordination levels. We check what your plan includes, discuss the assistance you need, and confirm whether our team can provide it.
Psychosocial recovery coaching is also available as a separate service for participants with psychosocial disability.
When you enquire, explain the assistance you are seeking in your own words. You do not need to know every service term before speaking with us.
Choosing a coordinator involves more than finding a nearby address. You need to know who will support you, whether the meeting arrangements suit you, and whether the team has the experience your situation requires.
Further information about our team, credentials and business relationships is available on the About Us page.
The free 30-minute plan review is an opportunity to discuss whether Hyre Support Coordination can provide the help you are looking for.
We talk through your current services, anything you need arranged, and the work you want a coordinator to undertake. You can ask about our approach and explain what matters to you in a working relationship.
If you decide to proceed, we confirm availability and explain the service agreement before starting. Having your NDIS plan available helps us check the relevant support and agree on the first tasks.
The consultation is free and carries no obligation. It is not an official NDIA reassessment and does not change your plan or funding.
The list does not include every suburb we serve. Send us your suburb or postcode and tell us whether you need in-person appointments. We will check coverage and current capacity for your location.
Yes. Please provide your town or postcode and whether you require in-person meetings. We assess coverage for your address individually; serving a regional centre does not mean every surrounding location has the same appointment options.
Yes. Tell us your intended suburb, expected moving date, and any arrangements that need attention. We can check our availability before the move and discuss the coordination you are seeking at your new address.
Please contact us before travelling to confirm whether an office appointment is available and suitable for your needs. We will confirm the meeting location and access arrangements when booking.
We explain the applicable coordination rate and any proposed travel charges before you agree to the service. For in-person appointments, ask us to explain how travel would apply to your location. Visit our support coordination costs page for further information.
Yes. Before arranging a change, we confirm that we can provide the service and appointment options you need. We check your existing agreement’s notice requirements and, with your consent, request the records needed for the handover. You can keep other providers whose services are working well for you.
The starting date depends on coordinator availability, your requirements, and the arrangements needed to establish the service. We discuss the expected timing before you commit. Tell us about any important dates, including an upcoming move or a service due to end, when you first enquire.
Same business day response.
Contact our support coordinators near you with your suburb, preferred appointment format, and the assistance you need. We will check availability, answer your questions, and explain the next step.
Hyre Support Coordination — NDIS Registration Number 4050142775