Registered NDIS Support Coordinator
Free 30-minute plan review
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Levels 1, 2 & 3
- Psychosocial Recovery Coaching
NDIS Psychosocial Recovery Coaching in Melbourne
Recovery Coaching is an NDIS-funded support for participants whose mental health condition significantly affects daily life. Hyre Support Coordination delivers Psychosocial Recovery Coaching across Melbourne and regional Victoria.
Our coaches are qualified mental health workers registered with the NDIS Quality and Safeguards Commission, and they work with you on your recovery, not just your NDIS plan.
- NDIS Registered Provider
- Face-to-face & Online Sessions
- Lived Experience Coaches Available
- No Waitlist
- Free 30-Min Introduction
- NDIS Registered Provider
- Face-to-face & Online Sessions
- Lived Experience Coaches Available
- No Waitlist
- Free 30-Min Plan Review
What Is an NDIS Psychosocial Recovery Coach?
A Psychosocial Recovery Coach is a trained NDIS worker who supports people living with psychosocial disability, where a mental health condition significantly affects day-to-day functioning. This role sits under the Capacity Building budget, separate from Support Coordination and clinical care.
Unlike a support worker, they do not assist with personal care. Unlike a psychologist, they are not providing clinical treatment. They sit in between, connecting your NDIS plan with the lived reality of your mental health recovery.
Coaches must hold relevant qualifications in mental health or peer work and meet NDIS registration requirements. At Hyre Support Coordination, many hold additional qualifications in social work, psychology, or community mental health.
What NDIS Recovery Coaching Actually Involves
Recovery coaching is not a fixed program. It is built around your support needs and what matters to you right now, and that shifts over time.
Here is what our coaches actually do.
Setting Recovery Goals That Are Yours
Your recovery plan is built with you, not handed to you. Your coach talks through where things are at, what is working, and what you would like to see change.
Goals might include returning to study, holding down a job, rebuilding a social life, or simply getting through the week with more stability. Your choice and control over the direction drive it.
Connecting You to NDIS and Community Supports
Mental health conditions often make it hard to stay consistently engaged; appointments get missed, and follow-ups do not happen. Your coach keeps track of your full support network and steps in when engagement becomes difficult.
They also make sure your NDIS-funded supports are actually working. If a service agreement is not being met or a provider is not the right fit, your coach helps you address it.
Building Capacity on Hard Days
A significant part of recovery coaching is working out what actually keeps you steady and then building it. For some, that is a daily routine. For others, it is learning to spot when things start to shift before they become harder to manage.
Your coach helps you identify your own patterns and strengths. That knowledge stays with you when the coaching ends.
Crisis Support and Plan Stability
Recovery does not always go in one direction. When things become harder, a hospital admission, a housing crisis, or a stretch where your mental health takes a real hit, your coach works more closely with you, not less.
Contact increases during difficult periods. When things settle, they follow your lead.
NDIS Recovery Coach vs Support Coordinator
This is the question we get most often, so here is a direct answer.
A Support Coordinator focuses on your NDIS plan, setting up service agreements, connecting you with providers, managing your funding, and preparing reports for your plan review. They are the person who makes sure everything in your plan is set up, running, and ready for your next review.
A Psychosocial Recovery Coach focuses on you walking alongside your mental health recovery, helping you stay engaged with supports, and building the skills to self-direct your care over time. They are not managing your plan from the outside; they are in it with you, week to week, through the good periods and the hard ones.
The two roles can work together in the same plan. If your plan includes both, Hyre Support Coordination can deliver both with separate team members.
For example, a participant living with schizophrenia might work with a support coordinator to set up service agreements, while their recovery coach checks in weekly to help them stay engaged when symptoms make it hard.
If you are unsure which roles your plan includes, check under Capacity Building in your my NDIS portal. Both have their own funding allocation and are managed separately.
Why Choose Hyre Support Coordination for Recovery Coaching?
NDIS Registered
Hyre Support Coordination has been registered with the NDIS Quality and Safeguards Commission since 2018. We cover both NDIS Support Coordination and Psychosocial Recovery Coaching.
We Match You With the Right Coach
We match you with a coach whose background, experience, and communication style suit your needs.
Face-to-Face & Online Recovery Coaching in Melbourne
Face-to-face or phone and video, whatever works for you that week across Greater Melbourne and regional Victoria.
Separate Teams for Support Coordination and Recovery Coaching
If your plan includes both Support Coordination and Recovery Coaching, we assign separate team members to each role. That way, neither role gets compromised, and you get the full focus each support is meant to provide.
Your NDIS Coach and Clinical Team Work Together
Your recovery coach works alongside your psychologist and psychiatrist to help keep your supports connected and communication clearer between services.
Multilingual Team
Our team speaks Portuguese, Filipino, Italian, Macedonian, Turkish, and English. Let us know if language access matters to you.
Face-to-Face & Online Recovery Coaching in Melbourne
Face-to-face or phone and video, whatever works for you that week across Greater Melbourne and regional Victoria.
Separate Teams for Support Coordination and Recovery Coaching
If your plan includes both Support Coordination and Recovery Coaching, we assign separate team members to each role. That way, neither role gets compromised, and you get the full focus each support is meant to provide.
Your NDIS Coach and Clinical Team Work Together
Your recovery coach works alongside your psychologist and psychiatrist to help keep your supports connected and communication clearer between services.
Multilingual Team
Our team speaks Portuguese, Filipino, Italian, Macedonian, Turkish, and English. Let us know if language access matters to you.
Who Is Eligible for Psychosocial Recovery Coaching in Melbourne?
Psychosocial Recovery Coaching is funded for NDIS participants whose mental health condition significantly affects daily functioning, including depression, bipolar disorder, PTSD, schizophrenia, anxiety disorders, borderline personality disorder, and complex trauma.
The NDIA funds this support when there is clear evidence that a participant’s mental health makes it genuinely difficult to manage their plan or work toward their recovery goals. If it is already in your plan, it appears under Capacity Building as Recovery Coaching.
Not sure if your plan includes it? Call us on 1300 584 877, and we will check with you.
Our NDIS-Registered Recovery Coaches
All coaches hold the NDIS minimum qualifications Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health. Many hold additional qualifications in psychology, social work, or community mental health.
Some of our coaches have their own experience of mental health recovery. If that matters to you, mention it when you get in touch.
In-Person Recovery Coaching at a Location That Suits You
Sessions can happen in your home, at a café, library, or wherever works for you. We factor in that getting somewhere is not always easy when your mental health is not at its best.
Remote Sessions for Melbourne and Regional Victoria
Phone and video sessions are available on days when leaving is not possible and for participants in regional areas such as Geelong, Ballarat, or Bendigo, where face-to-face access is more limited.
How Frequently Will You Meet Your Recovery Coach
Most participants meet weekly or every two weeks, with check-ins in between. During difficult periods, we increase contact. When things are stable, we follow your lead.
How to Get Psychosocial Recovery Coaching Funded in Your NDIS Plan
If Recovery Coaching is already funded in your current plan, you can start within five business days of signing a service agreement.
If it is not yet in your plan, the most important step is your next plan review. The NDIA funds Recovery Coaching when there is clear evidence that your mental health condition significantly affects daily functioning.
- Supporting letters from your GP, psychiatrist, or psychologist explaining how your mental health affects daily life and your NDIS plan
- Clear recovery goals like returning to work or study, reducing hospital admissions, or rebuilding community connections
- Why Recovery Coaching is needed alongside, not instead of, clinical treatment
- Evidence of what supports have already been tried and what challenges remain
- Records showing the impact of your mental health on work, housing, routines, or crisis support needs
- Your own statement explaining your day-to-day experience in plain language
We can attend your plan review with you or help you prepare beforehand.
NDIS Psychosocial Recovery Coaching Across Melbourne and Regional Victoria
Hyre Support Coordination provides registered NDIS Psychosocial Recovery Coaching across Melbourne and parts of regional Victoria, including Geelong, Ballarat, Bendigo, and Melton. We offer face-to-face sessions across Greater Melbourne and phone and video for participants in regional areas.
Our coaches have hands-on experience supporting participants with a wide range of mental health conditions, from depression and anxiety through to schizophrenia, PTSD, and complex trauma.
Not sure if we cover your area? Give us a call, and we will let you know.
Frequently Asked Questions
How do I know if recovery coaching is actually helping me?
Your coach reviews your recovery goals regularly what feels more manageable, what still feels hard. Signs like attending appointments more consistently or feeling less crisis-driven are good indicators. If things are not moving, raise it directly with your coach.
What if my mental health makes it hard to keep up with sessions?
Your coach will follow up and check in. Missing a session because of your mental health is not a problem; it often means more contact would help, not less.
What is the difference between a recovery coach and a support worker?
A support worker assists with practical daily tasks funded under Core Supports. A recovery coach focuses on your mental health recovery goals and building your confidence to manage your NDIS plan. Different roles, different funding categories.
What questions should I ask when choosing a recovery coach?
The NDIS recommends asking: Are they easy to talk to? Do they listen well? Do they understand your condition? Do they have relevant qualifications or lived experience? Do they respect your cultural background? Take your time; the relationship matters more than you might expect.
Recovery Coaching is not in my NDIS plan. Can I still get it?
Yes, but you will need to request it at your next plan review. Talk to your GP, psychiatrist, or local area coordinator about getting a letter of support that describes how your mental health affects your daily functioning. That evidence is what the NDIA looks at when deciding whether to fund it.
Can I switch recovery coaches if it is not working out?
Yes. The NDIS is built around participant choice and control; you are not locked in. Let us know, and we will match you with someone whose experience and communication style suit you better.
How is Recovery Coaching funded in my NDIS plan?
It sits under the Capacity Building budget as a separate line item, distinct from Support Coordination and Core Supports. Check your My NDIS portal or call us, and we will go through it with you.
Quick contact
Same business day response.
- What It Costs You
Ready to Speak to a Recovery Coach?
Free 30-minute conversation, no pressure, no obligation. We will talk through your situation, your NDIS plan, and whether Recovery Coaching is the right support for where things are at.
Phone: 1300 584 877
Email: info@hyrecoordination.com.au