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Hyre Support Coordination

Registered NDIS Support Coordinator
Free 30-minute plan review
·
Levels 1, 2 & 3

NDIS Support Coordination on the Mornington Peninsula With Specialist Expertise

Arranging services and chasing referrals can leave you with more work than support. Hyre Support Coordination provides registered NDIS support coordination on the Mornington Peninsula, helping you connect with providers, organise services and resolve issues affecting your support.

Our team offers all three coordination levels, with qualified specialist coordinators for complex needs. We follow up on the arrangements while keeping you involved in the decisions.

Agency-managed, plan-managed and self-managed participants welcome.

Support Coordination Service With Practical Follow-Through

Hyre Support Coordination handles the calls, referrals and provider discussions needed to put your agreed supports in place. We start with your current services and priorities, identifying what needs arranging and what you want to keep. Your coordinator helps with:

  • Provider enquiries: contacting suitable services and checking whether they can meet your needs.
  • Referrals and appointments: following up on responses, required information and proposed starting arrangements.
  • Service agreements: explaining the proposed support, responsibilities and notice requirements before you decide.
  • Coordination between services: clarifying who is handling each task and following up on outstanding work.

You choose how involved you want to be. We can work through provider conversations together, help you prepare questions, or handle agreed follow-up with your consent.

Support Coordination Matched to the Assistance You Need

The coordination we provide reflects your circumstances and the support included in your plan. We offer Levels 1, 2 and 3, alongside a separate psychosocial recovery coaching service.

Assistance to understand your plan, explore services and make initial connections. We help you develop the confidence and skills to contact providers and organise support.

Coordination across the providers and services involved in your plan. We help establish arrangements, address service issues and strengthen your ability to manage your supports.

Specialist assistance when complex circumstances create barriers to accessing or maintaining support. Our coordinators work with the relevant disability, health and other services to address those barriers and agree on responsibilities.

Recovery coaching supports participants with psychosocial disability to work towards recovery goals, build practical skills and maintain connections with services. It complements the mental health care already involved in your life.

NDIS Provider Matching With Location and Access Checked

Our support coordinator helps you compare providers against your support needs, preferred appointment arrangements and where you live on the Mornington Peninsula. We contact services about your specific requirements before putting an option forward.

A provider offering appointments in Mornington does not necessarily offer home visits in Rosebud, Rye or Sorrento. We establish which arrangements are available for your address, whether the provider is accepting referrals and what needs to happen before support can begin.

Home-Based Services With Visit Arrangements Confirmed

For services delivered at home, we ask whether the provider covers your suburb, what appointment times they offer and whether they can meet your accessibility and communication needs. We also discuss how changes or cancelled visits are handled, so you know who to contact.

Clinic Appointments That Account for the Journey

For appointments away from home, we discuss the location, frequency and travel involved. If you rely on a family member or support worker to attend, we take their involvement into account when helping arrange appointments.

Where the proposed journey or schedule does not suit you, we explore other providers or delivery options. Phone and video services are considered when suitable for the support required.

Existing Providers Included in the Arrangements

Your services do not all need to be based on the Peninsula. If you already see a therapist or specialist elsewhere, we include that service in coordination discussions with your consent. We help clarify referrals, reports and responsibilities between the providers involved.

You remain free to keep services you trust. Our role is to explain your options and organise the arrangements around your decisions.

Local Community Connections Alongside Your NDIS Supports

Your goals may involve joining an activity, returning to study, volunteering or spending more time with other people. We help explore community options on the Mornington Peninsula alongside the disability services in your plan.

Depending on your interests, this may include contacting neighborhood houses, recreation programs, community groups, or learning providers. We ask about participation requirements and the assistance needed to attend, so you can assess whether an option suits you. Before making a decision, we help clarify:

  • Whether the activity and venue suit your access and communication needs.
  • Who to contact about joining or discussing adjustments.
  • Whether you need a support worker or another person to attend with you.
  • How participation fits with your existing appointments and support arrangements.

The organisation runs the activity, and your chosen providers deliver any agreed disability support. Your coordinator helps bring those arrangements together so you understand what is available and what still needs organising.

Coordination Appointments That Reduce the Need to Travel

Our support coordination team offers phone and video appointments for Mornington Peninsula participants, with in-person meetings by arrangement. We confirm the available options for your address before you start.

Remote meetings let you discuss referrals, review documents and speak with your coordinator without travelling. If you prefer to meet in person, tell us your location and accessibility requirements so we can discuss suitable arrangements.

A family member, carer, nominee or another person you choose can join the conversation. We agree on their involvement and information-sharing permissions, keeping your preferences central.

Ongoing Support Coordination When Services Need Attention

Once a service begins, your coordinator helps you address concerns about how it is working. That involves discussing unsuitable appointment times, clarifying a provider’s responsibilities, or exploring an alternative when an arrangement ends.

We contact the people involved, determine what needs to be resolved, and follow up on agreed actions. Our team also helps them coordinate their work around your needs.

We also record progress, unresolved support needs and relevant provider information. These records support preparation for a plan reassessment if your circumstances or support requirements change. Further detail is available on our NDIS plan review preparation page.

Why Choose Hyre Support Coordination on the Mornington Peninsula

  • Registered and Audited

Hyre Support Coordination is registered with the NDIS Quality and Safeguards Commission under 4050142775 and audited against the NDIS Practice Standards.

  • Qualified Specialist Coordinators

Our Specialist Support Coordinators hold relevant allied health qualifications. Team backgrounds include social work, mental health nursing and occupational therapy, with experience in complex support arrangements and psychosocial disability.

  • Screened Team Members

Team members hold current NDIS Worker Screening Checks and Working with Children Checks.

  • Provider Connections Disclosed

We explain our recommendations and disclose relevant relationships with other disability organisations. You have the information needed to consider your options and choose suitable providers.

Read more about our credentials, experience and business relationships on the About Us page.

A Planned Start With Your Mornington Peninsula Support Coordinator

Your initial conversation with us determines the assistance you need, your location, and whether our service fits your requirements. We verify our current capacity and available appointment options before asking you to continue.

An introduction based on your current situation

We review the relevant parts of your plan and discuss the services already involved. You can explain what you want help arranging, raise concerns about existing supports and tell us who you would like included in discussions.

Agreed responsibilities and contact arrangements

Before coordination begins, we explain the service agreement and agree on the initial tasks. You know who your coordinator is, how to contact them and whether meetings will take place by phone, online or in person by arrangement.

A handover that accounts for work already underway

If you are changing coordinators, we check the notice requirements in your current agreement. We request provider contacts, relevant reports and details of outstanding referrals. Your new coordinator can then identify the work already completed and the actions still needing attention.

You do not need to organise every document before enquiring. Your current plan and a brief explanation of the help you want are useful starting points.

Frequently Asked Questions

Which areas of the Mornington Peninsula do you serve?

Hyre Support Coordination supports participants on the Mornington Peninsula. For enquiries from Mornington, Rosebud, Rye, Sorrento, or another Peninsula location, tell us your suburb so we can confirm current availability and appointment options. In-person meetings depend on location and capacity; phone and online coordination are also available.

How much does support coordination cost on the Mornington Peninsula?

We explain the applicable rate, proposed coordination work, and any travel charges before you agree to the service. Where your NDIS plan includes support coordination, we check the available allocation and discuss how the agreed work will fit within it.

Visit our support coordination costs page for further information.

Do you accept all three plan management types?

Yes. Our team works with agency-managed, plan-managed and self-managed participants. We check how your coordination support is funded and managed before establishing the service.

Do I need a referral before contacting you?

You can contact our team directly. Family members, nominees and professionals can also enquire or refer with the appropriate consent. Tell us your location, the assistance you are seeking, and whether support coordination is included in your plan.

What does the free plan review include?

It is a free 30-minute conversation about your current services, outstanding needs and the help you want from a coordinator. We explain our service and discuss whether it suits you. There is no obligation to proceed, and it is not an official NDIA plan reassessment.

Talk to us

A free 30 minute plan review. No obligation.

1300 584 877

Quick contact

Same business day response.

Book Your Free Mornington Peninsula Plan Review

Talk with Hyre Support Coordination about your current services, the support you need, and the help you want from a coordinator.

Your free 30-minute conversation gives you an opportunity to discuss the service and ask questions, with no obligation to proceed.

Hyre Support Coordination — NDIS Registration Number 4050142775

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