Finding a provider is only the beginning. You also need appointments you can attend, support that suits your needs, and someone following up when arrangements stall.
Hyre Support Coordination provides registered NDIS support coordination in Sunshine, Sunshine North and Sunshine West. We help you put your plan into use, compare providers and resolve problems affecting your services.
Book a free 30-minute plan review to discuss what you need arranged and where you would like help.
An appointment near Sunshine station may be convenient for one participant and difficult for another. From parts of Sunshine North or Sunshine West, the journey can involve a bus connection, walking between stops and arranging someone to accompany you.
Your support coordinator considers the whole trip when comparing services. We ask whether you travel independently, need assistance, or would prefer a provider who visits your home. For clinic appointments, we consider the return journey as well as getting there.
Sunshine, Sunshine North and Sunshine West are within the Brimbank City Council area. Where your goals involve community activities, we can help you explore relevant council programs alongside other local options. The choice starts with what you want to do and the assistance you need to participate.
A provider’s service-area listing does not establish whether they can offer the support you need. Before recommending a service, we contact the provider and work through the practical details.
| Referral acceptance | What we establish with the provider |
|---|---|
| Referral acceptance | Whether the provider accepts referrals for your needs, what information they require, and whether there is a waitlist. |
| Home visits | Whether they visit your part of Sunshine and can offer the frequency of support you need. |
| Transport and access | The appointment location, building access, parking or public transport connections, and assistance needed for the journey. |
| Appointment times | Whether available sessions fit around existing supports, work, education and family commitments. |
| Communication requirements | Whether the provider can accommodate your language, communication aids and other preferences. |
We explain what we have found, including any unresolved questions, before you decide. Once you choose a provider, we help progress the referral and review the proposed service agreement with you.
If the first option cannot meet your needs, we discuss another approach, such as a different clinic, home visits or suitable remote appointments.
Your plan and circumstances guide the coordination service we agree on. Hyre Support Coordination offers all three levels, alongside psychosocial recovery coaching.
Support Connection helps you understand your plan and connect with funded, community and mainstream services. We support you with initial enquiries and help you develop the skills to organise more of your own arrangements.
Coordination of Supports helps you establish and maintain services across your plan. We follow up on agreed actions, address provider issues and work with you on managing your supports more independently.
Our specialist support coordination service addresses complex barriers to receiving support. Your specialist coordinator works with the relevant organisations to clarify responsibilities, resolve outstanding issues and help maintain essential services.
Our psychosocial recovery coaching supports participants with psychosocial disability to work towards recovery goals, build everyday skills and stay connected with services. Coaching works alongside your treating team and does not replace clinical care.
Sunshine Hospital is on Furlong Road in St Albans, rather than central Sunshine. This matters when arranging services around hospital appointments: a nearby provider on a map may still involve a separate journey and additional assistance.
If you receive care through Sunshine Hospital, your coordinator can contact the relevant team with your consent. We request information needed by your disability providers and follow up on recommendations that affect your support at home.
Before a discharge, this may involve restarting existing services, contacting new providers or clarifying what assistance is needed during the first days at home. We identify outstanding arrangements and communicate any gaps to you and the relevant services.
Western Health’s Disability Liaison Service also assists people with disability to access healthcare. Our role is the agreed NDIS coordination work; clinical care and discharge decisions remain with the hospital team.
You need to know both who is handling your coordination and how their recommendations are made.
Meet the Hyre Support Coordination team and learn more about their backgrounds.
Speak With a Support Coordinator About Sunshine Services
We serve Sunshine, Sunshine North and Sunshine West, and welcome enquiries from Albion, Ardeer, Braybrook, St Albans and Deer Park. Tell us your location and preferred appointment format so we can confirm current capacity.
Before starting, we explain the applicable rate, how coordination time is billed, and any proposed travel charges. We check the relevant funding in your plan and agree on work that fits within the available allocation.
Further information is available on our support coordination costs page.
Yes. The Brotherhood of St Laurence delivers Local Area Coordination in Brimbank. Hyre Support Coordination is a separate registered provider delivering funded coordination. With your consent, we can liaise with your LAC about relevant NDIS matters.
Yes. Changing coordinators does not mean changing providers you want to keep. We check your current coordination agreement’s notice requirements and, with permission, request records covering existing services and unfinished work.
Yes. As part of agreed coordination, we help document progress, unresolved needs, and changes affecting your support. With consent, we request relevant provider reports and identify missing information before your reassessment.
We discuss your current services, the assistance you need, and whether our coordination service suits you. Having your plan available is helpful. The conversation takes around 30 minutes, carries no obligation, and is not an official NDIA reassessment.
Same business day response.
Whether you need your first providers arranged or help with services already in place, tell us what needs attention. We will explain the assistance available and the next steps.
Hyre Support Coordination | NDIS Registration Number 4050142775